We are committed to protecting your privacy. This policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We May Collect

• Your name and contact details (such as email address and phone number)
• Information you provide when making an enquiry
• Technical information such as your IP address when using our website

We collect this information to respond to enquiries, provide services under contract, and where necessary, for our legitimate business interests. We will never collect more information than we need, and we will not sell or share your personal data for marketing purposes.

How We Use Your Information

We use your information to:

• Respond to enquiries you submit
• Provide services you have requested or contracted
• Maintain our records and manage our relationship with you
• Comply with legal or regulatory obligations

Security

Your personal information is stored securely. We use trusted cloud services such as Microsoft 365 and Exact Online, which comply with recognised international security standards. Access is restricted and protected by strong authentication measures.

Cookies & Analytics

Our website may use cookies and analytics tools to understand visitor behaviour and improve our site. Where required, you will be asked to consent to non-essential cookies when you first visit the site. You can adjust your browser settings to block cookies if you prefer.

Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request corrections to inaccurate information
• Request deletion of your data (where legally applicable)
• Object to or restrict certain types of processing
• Request a copy of your data in a portable format

You can exercise your rights at any time by contacting us.

Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact us at  info@wayfinderconsultancy.co.uk.

Retention

We only keep your personal data for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements.

© Wayfinder Consulting Ltd. This Privacy Policy is kept under review and was last updated in 2025.